Contact

Please contact us with any questions. We will reply as quickly as possible.

We can also be reached on info@q4im.com

Return & Refund Policies.

Thanks for shopping with us.
If you are not entirely satisfied with your purchase, we will do everything possible to resolve the issue.

Returns
You have 14 calendar days to return an item from the date you received it.
To be eligible for a return, the item must be unused and in the same condition that you received it.
Your item must be returned in the original packaging.

Refunds
Once we receive your item, we will inspect it and notify you that we have received your returned
item. We will immediately notify you on the status of your refund after inspecting the item.
If your return is approved, we will initiate a refund to your credit card (or original method of
payment).
You will receive the credit within 7 days, depending on your card issuer’s policies.

Shipping
You will be responsible for paying for your own shipping costs for returning any item. Shipping costs are nonrefundable.

Contact Us
If you have any questions on how to return your item to us, contact us using the form above.

Spanish Address:

Avda. Cardenal Herrera Oria, 52 – 6D, Santander, 39011

UK Address:

4 Wilton Road, Camberley, GU15 2QW